WEBSITE TERMS OF USE

The Lawyers Hub, including all features and services accessible through the platform (Site) is operated by T.L.H Tech Pte. Ltd. (UEN: 202552636C) (we, our or us).

These website terms of use (Terms) apply to your use of, and access to, the Site. To the extent that you use our Site to search for a lawyer, our Non-Lawyer User Terms (available in the following sections on this page) apply to your use of our Site in addition to these Terms. To the extent that you wish to register as a legal practitioner on our Site, our Lawyer User Terms (available in the following sections on this page) apply to your use of our Site in addition to these Terms. To the extent of any inconsistency between the relevant user terms and these Terms, the relevant user terms shall prevail.

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Site up to date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses.

Disclaimer

The Lawyers Hub is a platform that facilitates connections between prospective clients and lawyers. We do not provide legal advice or legal services, and no solicitor-client relationship is formed between you and The Lawyers Hub. All legal services are provided independently by lawyers you engage directly. This platform is free for clients to use, and all payment terms are agreed directly with the lawyer.

Intellectual Property rights

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trade mark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property).

We authorise you to access and use the Site solely for your own personal use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property.

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not:

(a)          copy or use, in whole or in part, any of Our Intellectual Property;

(b)          reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or

(c)          breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

(a)          you do not assert that you are the owner of the Content or Our Intellectual Property;

(b)          unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us;

(c)          you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and

(d)          you comply with all other terms of these Terms.

Conduct we don’t accept

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate or which might bring us or the Site into disrepute. This includes:

(a)          anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights, except as reasonably necessary to describe your legal matter;

(b)          using the Site to defame, harass, threaten, menace or offend any person;

(c)          using the Site for unlawful purposes;

(d)          interfering with any user of the Site;

(e)          tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site;

(f)           using the Site to send unsolicited electronic messages;

(g)          using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or

(h)          facilitating or assisting a third party to do any of the above acts.

User Content

You may submit enquiries through the Site (User Content). By doing so, you consent to us storing, processing and sharing your User Content.

By submitting User Content through the Site, you grant us a limited, non-exclusive licence to use, store and share your User Content. We will handle your information in accordance with our Privacy Policy.

You are solely responsible for your User Content and confirm that you own or have the necessary rights, consents and permissions to submit it. You must ensure your User Content does not breach any law or infringe the rights of any third party.

Third party sites

The Site may contain links to websites operated by third parties, including websites of lawyers who use the platform. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites.

When you engage a lawyer through our platform, any legal services are provided directly by that lawyer, not by us. We do not recommend any specific lawyer, and we do not receive referral fees, commissions or any other payments from lawyers based on client engagements.

Our liability is limited

You may have certain rights under the Australian Consumer Law in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Site) sets out how we will collect and handle your personal information.

What happens if we discontinue the Site

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site.

Which laws govern these Terms

These Terms are governed by the laws of Victoria.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in Victoria and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms.

For any questions and notices, please contact us at:

T.L.H Tech Pte. Ltd. UEN: 202552636C

Email: support@thelawyershub.com

Address: 216 North Road, Brighton East, Victoria 3187, Australia

© LegalVision ILP Pty Ltd

LAWYER SUBSCRIPTION TERMS AND CONDITIONS

Welcome to the Lawyers Hub! Our platform enables lawyers to streamline the initial client intake process with secure tools to receive enquiries, exchange documents and conduct preliminary assessments before establishing formal client relationships (Services), as set out in more detail on our website (Site).

In these Terms, when we say you or your, we mean you as an individual if you are accepting these Terms for yourself, or where you are accepting these Terms on behalf of an entity (such as your employer) and you are authorised to do so, then you or your means that entity. When we say we, us, or our, we mean T.L.H Tech Pte. Ltd. (Unique Entity Number: 202552636C).

These terms and conditions (Terms) form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use the Services unless you agree to these Terms.

Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms.

1.            Engagement and Term

1.1          These Terms apply from the time you agree to these Terms, until the date these Terms are terminated in accordance with their Terms (Term).

1.2          Subject to your compliance with these Terms, we will provide you with access to the Services.

1.3          We will not be responsible for any other services unless expressly set out in these Terms or on our Site.

1.4          If we provide you with access to any new or beta services, you acknowledge that because of the developmental nature of such services, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta services we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue those services at any time at our sole discretion.

1.5          We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Services after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you should cease using the Services. If you have paid upfront for recurring access to any of the Services and you would like to cancel them, please contact us in writing within 30 days of receiving notice to cancel that recurring access and we will issue you a pro-rata refund for such Services.

2.            Account

2.1          You must sign up for an Account in order to access and use the Services.

2.2          While you have an Account with us, you agree to:

(a)           keep your information up-to-date (and ensure it remains true, accurate and complete);

(b)           keep usernames and passwords secure and confidential, and protect them from misuse or being stolen; and

(c)           notify us if you become aware of, or have reason to suspect, any unauthorised access to your Account or any logins linked to your Account.

2.3          If you represent a law firm or barristers chambers and sign up for an Account for legal professionals in such organisation, you shall be permitted to grant access to such legal professionals in accordance with the Services selected on our Site (Authorised Users). You are responsible for all acts and omissions of Authorised Users, and for their compliance with these Terms.

2.4          If you close your Account, you will lose access to the Services.

3.            Lawyer Eligibility and Obligations

3.1          You represent and warrant that you:

(a)           are a qualified and currently practising Australian legal practitioner;

(b)           hold a current practising certificate in an Australian jurisdiction;

(c)           maintain current professional indemnity insurance as required by law; and

(d)           are not subject to any disciplinary proceedings or practice restrictions that would prevent you from practising.

3.2          You must immediately notify us if:

(a)           your practising certificate is suspended, cancelled or made subject to conditions;

(b)           you become subject to disciplinary proceedings; or

(c)           there are any changes to your professional status that may affect your ability to provide legal services.

3.3          You are solely responsible for:

(a)           maintaining appropriate file management and record-keeping; and

(b)           ensuring all communications through the platform comply with professional standards.

3.4          We may:

(a)           request you to provide relevant information for us to verify your identity and professional qualifications; and

(b)           verify your practising status with the relevant regulatory authority and may suspend or terminate your access if verification cannot be completed or if you no longer meet eligibility requirements.

3.5          We reserve the right to reject your, or any Authorised User's, access to the Services where we are unable to verify your identity or any other details we reasonably request.

4.            Subscription and Billing

4.1          Access to the Services requires payment of subscription fees on a monthly, semi-annual or annual basis, on the cadence as selected by you during registration.

4.2          All fees are:

(a)           quoted and payable in Australian dollars (AUD);

(b)           exclusive of GST (which will be added where applicable);

(c)           non-refundable except as expressly provided in these Terms; and

(d)           subject to change on 30 days' written notice (with changes applying from your next renewal date).

4.3          Subscription fees are processed via Stripe. By subscribing, you authorise us to charge your nominated payment method on each renewal date until you cancel your subscription.

4.4          If payment fails, we may in our sole discretion:

(a)           retry the payment method on file;

(b)           suspend your access to the Services; and/or

(c)           terminate these Terms in accordance with clause 12.2.

5.            Enquiring Users

5.1          When a prospective client (Enquiring User) submits an enquiry through the Services, they will complete a guided enquiry form, upload any relevant documents and select basic criteria including practice area, preferred location and preferred mode of consultation.

5.2          Based on the information provided by the Enquiring User, the Services will identify and present suitable lawyers whose profiles match the enquiry criteria in a secure environment within the platform. If your profile matches an enquiry, you (or your Authorised User) may be presented as a suitable option to the Enquiring User in a secure environment within the platform.

5.3          You acknowledge and agree:

(a)           the matching process is automated based on the criteria provided and your profile information;

(b)           we do not make recommendations to Enquiring Users as to which lawyer they should select;

(c)           being presented as a matched lawyer does not constitute an endorsement or guarantee by us of your suitability, qualifications or ability to assist with any particular matter; and

(d)           Enquiring Users have sole discretion as to which lawyer (if any) they choose to engage.

5.4          If an Enquiring User selects you, our platform will facilitate an introduction and enable initial communication and information exchange between you and the Enquiring User through the platform. You may use this initial communication to assess whether to accept the engagement.

5.5          Following initial communication through the platform, you must:

(a)           onboard the Enquiring User into your own systems and engagement processes;

(b)           enter into your own retainer or engagement agreement directly with the Enquiring User outside of the platform; and

(c)           comply with all applicable professional and regulatory obligations, including conducting your own client intake procedures, conflicts checks and establishing appropriate terms of engagement.

5.6          We are not a party to any retainer or engagement agreement between you and an Enquiring User, and you remain solely responsible for the provision of legal services and your professional obligations. No transaction between you and an Enquiring User will occur on the platform.

6.            Licence

6.1          We grant you, and your Authorised Users (where applicable), a non-transferable right to access and use the Services for the duration of your subscription, subject to these Terms.

6.2          You must not:

(a)           access or use the Services in any way that is improper or breaches any laws, infringes any person's rights (for example, intellectual property rights and privacy rights), or gives rise to any civil or criminal liability;

(b)           interfere with or interrupt the supply of the Services, or any other person’s access to or use of the Services;

(c)           introduce any viruses or other malicious software code into the Services;

(d)           use any unauthorised or modified version of the Services, including but not limited to for the purpose of building similar or competitive software or for the purpose of obtaining unauthorised access to the Services;

(e)           attempt to access any data or log into any server or account that you are not expressly authorised to access;

(f)            use the Services in any way that involves service bureau use, outsourcing, renting, reselling, sublicensing, concurrent use of a single user login, or time-sharing;

(g)           circumvent user authentication or security of any of our networks, accounts or hosts or those of any third party; or

(h)           access or use the Services to transmit, publish or communicate material that is, defamatory, offensive, abusive, indecent, menacing, harassing or unwanted.

7.            Availability, Disruption and Downtime

7.1          While we strive to always make the Services available to you, we do not make any promises that these will be available 100% of the time. The Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.

7.2          The Services may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.

7.3          We will try to provide you with reasonable notice, where possible, of any disruptions to your access to the Services.

8.            Intellectual Property and Data

8.1          We own all intellectual property rights in the Services. This includes how the Services look and function, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property. You agree not to copy or otherwise misuse our intellectual property without our written permission (for example, to reverse engineer or discover the source code of our intellectual property), and you must not alter or remove any confidentiality, copyright or other ownership notice placed on the Services.

8.2          We may use any feedback or suggestions that you give us in any manner which we see fit (for example, to develop new features), and no benefit will be owed to you as a result of any use by us of your feedback or suggestions.

8.3          We do not own any of Your Data, but when you enter or upload any of Your Data into the Services, you grant us the right to access, analyse, backup, copy, store, transmit, and otherwise use Your Data for the duration of your use of the Services (and for a reasonable period of time afterwards). We may use Your Data (or disclose it to third party service providers) to:

(a)           supply the Services to you (for example, to enable you to access and use the Services), and otherwise perform our obligations under these Terms;

(b)           diagnose problems with the Services;

(c)           improve, develop and protect the Services;

(d)           send you information we think may be of interest to you based on your marketing preferences;

(e)           perform analytics for the purpose of remedying bugs or issues with the Services; or

(f)            perform our obligations under these Terms (as reasonably required).

8.4          You acknowledge and agree that because of the nature of the internet, the processing and transmission of Your Data by us may occur over various networks.

8.5          You are responsible for (meaning we are not liable for):

(a)           the integrity of Your Data on your systems, networks or any device controlled by you; and

(b)           backing up Your Data.

8.6          When you use the Services, we may create anonymised statistical data from Your Data and usage of the Services (for example, through aggregation). Once anonymised, we own that data and may use it for our own purposes, such as to provide and improve the Services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you. This may include making such anonymised data publicly available, provided it is not compiled using a sample size small enough to make underlying portions of Your Data identifiable.

8.7          If you do not provide Your Data to us, it may impact your ability to receive the Services.

8.8          This clause 8 will survive the termination or expiry of these Terms.

9.            Confidential Information and Personal Information

9.1          While using the Services, you may share confidential information with us, and you may become aware of confidential information about us. You agree not to use our confidential information, and to take reasonable steps to protect our confidential information from being disclosed without our permission, and we agree to do the same for your confidential information. This also means making sure that any employees, contractors, professional advisors or agents of ours or yours only have access to confidential information on a ‘need-to-know basis’ (in other words, the disclosure is absolutely necessary), and that they also agree to not misuse or disclose such confidential information.

9.2          However, either you or we may share confidential information with legal or regulatory authorities if required by law to do so.

9.3          We collect, hold and disclose and use any Personal Information you provide to us in accordance with our privacy policy, available on the Site, and applicable privacy laws.

9.4          You must only disclose Personal Information to us if you have the right to do so (such as having the individual’s express consent).

9.5          We may need to disclose Personal Information to third parties, such as our related companies or our service providers (for example, IT and administrative service providers and our professional advisors).

9.6          Where we are required by law to report on our activities, you acknowledge that from time to time we may request certain information from you in order to meet our requirements, and you agree to provide us with such information within the timeframes reasonably requested by us.

9.7          This clause 9 will survive the termination or expiry of these Terms.

10.          Consumer Law Rights

10.1       In some jurisdictions, you may have guarantees, rights or other remedies provided by law (Consumer Law Rights), and these Terms do not restrict your Consumer Law Rights. We will only be bound by your Consumer Law Rights and the express wording of these Terms.

10.2       Subject to your Consumer Law Rights, we do not provide a refund for a change of mind or change in circumstance.

10.3       If you accept these Terms in Australia, nothing in these Terms should be interpreted to exclude, restrict or modify the application of, or any rights or remedies you may have under, any part of the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

10.4       This clause 10 will survive the termination or expiry of these Terms.

11.          Liability

11.1       To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with:

(a)           your computing environment (for example, your hardware, software, information technology and telecommunications services and systems); or

(b)           any use of the Services by a person or entity other than you.

11.2       Regardless of whatever else is stated in these Terms, to the maximum extent permitted by law:

(a)           neither we or you are liable for any Consequential Loss;

(b)           a party’s liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party, including any failure by the other party to mitigate its loss;

(c)           you agree to indemnify us and hold us harmless in respect of any Liability we may suffer or incur arising from any third party claim against us relating to or arising from or in connection with:

                                      i.          your use of the Services, including in any way which infringes any third party’s rights;

                                     ii.          your provision of legal services to any user of our platform (including any Enquiring User); or

                                    iii.          your breach of these Terms.

(d)           our aggregate liability to you for any Liability arising from or in connection with these Terms will be limited to the amount of any fees paid by you to us during the 12 months immediately preceding the event giving rise to the Liability.

11.3       This clause 11 will survive the termination or expiry of these Terms.

12.          Suspension and Termination

Suspension

12.1       We may suspend your access to the Services where we reasonably believe there has been any unauthorised access to or use of the Services (such as the unauthorised sharing of login details for the Services). If we suspend your access to the Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate these Terms and your access to the Services will end.

Termination

12.2       We may terminate these Terms (meaning you will lose access to the Services, and any recurring Services will be cancelled) if:

(a)           you fail to pay your fees when they are due;

(b)           you breach these Terms and do not remedy that breach within 14 days of us notifying you of that breach;

(c)           you breach these Terms and that breach cannot be remedied;

(d)           we decide to discontinue the Services, in which case we will provide you with at least 90 days’ written notice and if you have paid upfront for ongoing access to any of the Services we will issue you a pro-rata refund for such Services;

(e)           you experience an insolvency event (including but not limited to bankruptcy, receivership, voluntary administration, liquidation, or entering into creditors’ schemes of arrangement);

(f)            where you are a sole practitioner:

(1)          your practising certificate is suspended, cancelled or made subject to conditions;

(2)          you become subject to disciplinary proceedings; or

(3)          we cannot verify your practising status.

12.3       You may terminate these Terms if:

(a)           we breach these Terms and do not remedy that breach within 14 days of you notifying us of that breach; or

(b)           we breach these Terms and that breach cannot be remedied, and if you have paid fees for recurring Services upfront, you will be issued a pro-rata refund of any unused part of those fees based on the portion of the then-current Services period remaining.

12.4       You may also terminate these Terms at any time by notifying us through your Account or to our email for notices, and if you have purchased any recurring Services, termination will take effect at the end of your current Services period.

12.5       Upon termination of these Terms, we will retain Your Data (including copies) as required by law or regulatory requirements.

12.6       Termination of these Terms will not affect any other rights or liabilities that we or you may have.

12.7       This clause 12 will survive the termination or expiry of these Terms.

13.          General

13.1       Assignment: You may not transfer or assign these Terms (including any benefits or obligations you have under these Terms) to any third party without our prior written consent. We may assign or transfer these Terms to a third party, or transfer any debt owed by you to us to a debt collector or other third party.

13.2       Disputes: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.

If the Dispute is not resolved at that initial meeting:

(a)           where you are resident or incorporated in Australia, refer the matter to mediation, administered by the Australian Disputes Centre in accordance with Australian Disputes Centre Guidelines for Commercial Mediation; or

(b)           where you are not resident or incorporated in Australia, refer the matter to arbitration administered by the Australian Centre for International Commercial Arbitration, with such arbitration to be conducted in Melbourne, Victoria, before one arbitrator, in English and in accordance with the ACICA Arbitration Rules.

13.3       Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including the Services), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.

13.4       Governing law: These Terms are governed by the laws of Victoria, and any matter relating to these Terms is to be determined exclusively by the courts in Victoria and any courts entitled to hear appeals from those courts.

13.5       Illegal Requests: We reserve the right to refuse any request for or in relation to the Services that we deem inappropriate, unethical, unreasonable, illegal or otherwise non-compliant with these Terms.

13.6       Marketing: You agree that we may send you electronic communications about our products and services. You may opt-out at any time by using the unsubscribe function in our electronic communications.

13.7       Nature of Legal Relationship: These Terms do not create, and should not be interpreted so as to create, a partnership, joint venture, employment or agency relationship between us and you.

13.8       Notices: Any notice you send to us must be sent to the email set out at the beginning of these Terms. Any notice we send to you will be sent to the email address registered against your Account.

14.          Definitions

14.1       In these Terms:

Account means an account accessible to the individual or entity who signed up to the Services.

Consequential Loss includes any consequential loss, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise. However, your obligation to pay us any amounts for access to or use of the Services (including the Services) will not constitute “Consequential Loss”.

Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or us or you or otherwise.

Personal Information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a tangible form or not.

Services means the services we provide to you, as detailed at the beginning of these Terms.

USER TERMS AND CONDITIONS

The Lawyers Hub (Platform) is operated by T.L.H Tech Pte. Ltd. (Unique Entity Number: 202552636C) (we, our or us). These terms of use (Terms) apply to your use of, and access to, The Lawyers Hub.

Acceptance of Terms

By submitting an enquiry through the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform or submit an enquiry.

How The Lawyers Hub works

The Lawyers Hub facilitates connections between individuals seeking legal services and admitted Australian lawyers. You acknowledge and agree that when you use the Platform:

(a)          you will be guided through questions about your legal issue and preferences, including practice area, location and preferred consultation type;

(b)          you may submit an enquiry that includes a description of your legal issue and any supporting documents;

(c)          the Platform will use the information you provide to identify suitable lawyers and present you with recommended lawyers;

(d)          you may also receive email notifications when suitable lawyers are identified;

(e)          once you select a lawyer, you will be connected directly with them, and initial communication will occur by email; and

(f)           any further communication, engagement terms, professional fees and formal retainer arrangements are agreed directly between you and the lawyer you choose, outside of the Platform and independently of us.

Documents and information you provide

When you upload documents as part of your enquiry, you confirm that you have the right to share those documents and grant us permission to store and share them with matched lawyers for the purpose of connecting you with legal services. You are responsible for ensuring your documents and information are accurate and lawful. We may remove any documents or enquiries that breach these Terms. For information on how we collect, use and protect your personal information, see our Privacy Policy (available on the Platform or on request).

Our role and limitations

The Lawyers Hub is a technology platform only. We are not a law firm and do not provide legal services or legal advice.

You acknowledge and agree that:

(a)          no solicitor-client relationship is created between you and us at any time. Any solicitor-client relationship is formed directly between you and the lawyer you choose to engage;

(b)          we are not a party to any contract, retainer, or engagement between you and any lawyer you connect with through the Platform. Professional fees, terms of engagement, and all aspects of the legal services provided are matters agreed directly between you and your chosen lawyer;

(c)          we do not supervise, control, or participate in the provision of legal services by lawyers on the Platform. Any disputes, concerns, or issues regarding legal services, professional fees, or conduct are between you and the lawyer only and must be addressed directly with them. We are not responsible for resolving such disputes or for any loss, damage, or dissatisfaction arising from legal services; and

(d)          we will not be responsible for any other services unless expressly set out in these Terms.

Lawyer recommendations disclaimer

The Platform matches you with lawyers based on the criteria and information you provide, including practice area, location, and consultation preferences. You acknowledge and agree that:

(a)          a lawyer being presented to you does not constitute a recommendation, endorsement, or guarantee by us as to that lawyer's suitability, quality, experience, or appropriateness for your specific legal matter;

(b)          while only Australian admitted legal practitioners can access the Platform, you remain solely responsible for satisfying yourself as to any lawyer's credentials, experience, suitability, fees, expertise and terms of engagement before entering into any engagement; and

(c)          access to the Platform does not constitute, and is not a substitute for, financial, legal, or risk management advice.

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Platform (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Platform up-to-date. We also do not warrant that access to the Platform will be uninterrupted, error-free or free from viruses.

Intellectual Property rights

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trade mark or logo rights and domain names) displayed or used on the Platform (Our Intellectual Property).

We grant you a right to access and use the Platform and the Content solely for your own personal use in accordance with these Terms. This right cannot be passed on or transferred to any other person.

Subject to the above, your use of, and access to, the Platform and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not:

(a)          copy or use, in whole or in part, any of Our Intellectual Property;

(b)          reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or

(c)          breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Conduct we don’t accept

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate or which might bring us or the Platform into disrepute. This includes:

(a)          anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

(b)          using the Platform to defame, harass, threaten, menace or offend any person;

(c)          using the Platform for unlawful purposes;

(d)          interfering with any user of the Platform;

(e)          tampering with or modifying the Platform, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Platform, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Platform;

(f)           using the Platform to send unsolicited electronic messages;

(g)          using data mining, robots, screen scraping or similar data gathering and extraction tools on the Platform; or

(h)          facilitating or assisting a third party to do any of the above acts.

Third party websites

The Platform may contain links to websites and services operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites or those services. We recommend that you make your own investigations with respect to the suitability of those websites and services. If you purchase goods or services from a third-party website linked from the Platform, such third party provides the goods and services to you, not us.

Our liability is limited

You may have certain rights under Australian Consumer Law in relation to the Platform and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Platform or the Content. Where liability cannot be excluded, our total aggregate liability to you arising out of or in connection with these Terms, the Platform or the Content is limited to AU$1,000.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Platform or on request) sets out how we will collect and handle your personal information.

What happens if we discontinue the Platform

We may, at any time and without notice, discontinue the Platform (in whole or in part), or exclude any person from using the Platform. If we discontinue the Platform, we will handle your personal information in accordance with our Privacy Policy and applicable privacy laws.

Which laws govern these Terms

These Terms are governed by the laws of Victoria. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in Victoria and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Platform. We recommend you check the Platform regularly to ensure you are aware of our current terms. Your continued use of the Platform after changes are published constitutes acceptance of the updated Terms.

For any questions and notices, please contact us at:

T.L.H Tech Pte. Ltd. (Unique Entity Number: 202552636C)

Email: support@thelawyershub.com

Phone: 0458968817

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